*Summary:*
Lead sales and marketing efforts.
Determine and meet sales quotas and goals, create sales plans, analyze data, and work within a team in accordance to the ARK vision, mission and core values.
*Core Responsibilities Include:*
· Meet or exceed set goals: activity, productivity (revenue consumption) and
booking goals
· Initiate and follow up on all leads for the hotel in all market segments/territory
through the brand, management company and other third-party resources
· Maintain and participate in an active sales solicitation program to include direct sales calls in the local markets
· Monitor production of all top accounts and evaluate trends within your market
· Regularly contact existing accounts based on the tracing frequencies of the
trace system in the sales automation system
· Be familiar with all online travel agent (OTA) sales policies and selling techniques with an emphasis on maximizing Revenue per Available Room (RevPAR.
)
· Have full working knowledge of sales automation system, including (but not
limited to) generating reports, entering business, blocking space and building
accounts
· Develop a full working knowledge of the operations of the hotel
· Approach all encounters with guests and team members in a friendly,
professional service-oriented manner
· Participate as a team player with other key leaders and demonstrate hospitable
behavior as a role model for all other team members
· Develop trackable sales leads and local negotiated rate (LNR) production
· Understand/Review hotel’s revenue forecasts, gross operating profit (GOP), occupancy report and average daily rate (ADR) goals
· Respond to requests for proposals (RFP’s) in a timely, professional, and appropriate manner
· Work with Revenue Manager on quoting rates (Groups and local negotiated rates (LNR’s))
*Requirements:*
· Ability to understand and execute and support customer service standards and brand standards
· Ability to multi-task and prioritize
· Ability to work collaboratively with hotel service team in providing exceptional
customer service
· Superior guest and account relations skills
· Excellent telephone communication skills
· Strong overall sales skills and an ability to effectively negotiate and close business
· Excellent verbal and written communication skills
· Operational knowledge and/or appreciation of operational challenges
· Assertive at establishing new customer relationships
· Exhibits self–confidence, energy, and enthusiasm
· Basic software knowledge (Microsoft Office, etc.
)
· Valid driver’s license from the appropriate state
· Action Orientation to capitalize on opportunities to secure revenue and to
· Resolve problems independently
· Drive for Results demonstrated in achievement of individual and property goals
· Time Management skills to utilize available time effectively and to attend to a
broad range of activities
· Demonstrates Perseverance, pursuing objectives with energy, seldom giving up
before finishing, especially in the face of resistance or setbacks, and focusing on
priorities despite distractions
Job Type: Full-time
Pay: From $50,000.
00 per year
Benefits:
* 401(k)
* Dental insurance
* Health insurance
* Life insurance
* Paid time off
* Retirement plan
* Vision insurance
Schedule:
* 8 hour shift
Ability to Relocate:
* Tallahassee, FL 32308: Relocate before starting work (Required)
Work Location: In person
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